Patient Account Rep-full time-Days

Job description

Employment Type: Full time Shift: Day Shift Description: Join the MercyOne FAmily! We are looking to hire a Patient Account Rep. As a Patient account req at MercyOne, use a customer-focused approach in response to billing and collection inquires for hospital related services . Prepares necessary paperwork for billing of hospital services and responds to patient concerns regarding such services or billing . Serves patients of all ages . This position has the responsibility for following the philosophy, objectives , policies and procedures of MercyOne Medical Center - Dubuque. Customers include patients, families, referral visitors, co-workers, volunteers, physician offices, insurance companies, attorneys and the general public . General Requirements: Adheres to the principles of caring and expected behaviors outlined in Mercy One Medical Center's Model of Caring and Trinity Health's Code of Conduct, fostering a climate where all customers are treated in a manner consistent with Mercy One Medical Center's Mission and Values. Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduc...