Banquet House Attendant
HHM Hotels · Irving, Texas, US
Overview Opportunity: Banquet House Attendant Set up, break down, and service meeting rooms in accordance with established guest service and sustainability s...
Job description
Overview Opportunity: Banquet House Attendant: Set up, break down, and service meeting rooms in accordance with established guest service and sustainability standards. Potential Career Path: Banquet Server – Banquet Captain – Banquet Manager Essential Job Functions: - Set up meeting rooms according to banquet event order forms and documents to ensure set up meets guest expectations. - Transport awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms in a safe manner using proper equipment. - Break down meeting rooms and return banquet items to storage closet in a neat and organized fashion. - Maintain established cleaning schedule of meeting rooms and ballrooms ensuring rooms are presentable at all times. - Respond to guest requests for service changes in room set up and assist with information requests regarding other areas of the hotel. - Handle guest complaints personally or if necessary seek assistance from supervisor. - Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards. - Perform other duties as requested by management. Position Requirements: - High School diploma or equiva...