Pharmacy Technician II - Denver Health Medical Plan (*Must Live in Colorado*)
Denver Health · Denver, Colorado, US
We are recruiting for a mission-driven Pharmacy Technician II - Denver Health Medical Plan (*Must Live in Colorado*) to join our team! We're with you for lif...
Job description
We are recruiting for a mission-driven Pharmacy Technician II - Denver Health Medical Plan (*Must Live in Colorado*) to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values: Respect | Belonging | Accountability | Transparency Department: Managed Care Administration Must Live In Colorado: Job Summary: The Pharmacy Technician II, under general supervision of the pharmacy technician supervisor, performs technical tasks within the pharmacy department of the Health Plan. Based on area of necessity and assignment, responsibilities may include answering inbound phone calls, making outbound phone calls, processing faxed, electronic or verbal prior authorizations, and basic computer system operations. Demonstrates the ability to competently work in different areas of pharmacy practice. Education: - Ensures basic knowledge of call center functions. Develops continuous call center etiquette when taking/making phone calls. Implement phone call documentation on all inbound or outbound calls. (50%) - Ensures basic knowledge of prior authorizations. Implement decisions for pr...