Operations Agent

Job description

Responsible for utilizing the airline system to plan flight weight and balance including determining the number of passengers that may safely be boarded given anticipated and actual weight and balance calculations. The Ops Agent will over see the gate functions and pre-board/boarding process while meeting the requirements of an on time departure. QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Airline or Contracted Airline Services experience preferably Ticket Agent, Gate Agent, or Ops. 3. Mathematical problem solving skills 4. Verbal and written communications skills 5. Must be 18 years of age or older. 6. Must have a telephone. 7. Must have reliable telephone and transportation. B. PERSONAL AND PHYSICAL REQUIREMENTS: 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of situations, client representatives, employees and the public. 3. Must be able to sit, stand, lift, and/or bend throughout shift. 4. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow. 5. Must be willing and able to cope with a var...