Casino Cashier Lead-Full Time (Harrah's Ak-Chin Casino)

Job description

Assist the Cashiering Supervisor in scheduling, variance investigations, procedural coaching, vault and cage operations, in addition to providing friendly, efficient and accurate cashiering services to our customers and employees. First line of authority in absence of supervisor. Responsible for shift regarding customer service, policy and procedures in main bank or cage. Responsible for balance of cage or vault during shift. Makes appropriate deposits and movement of money to/from cage/vault. Responsible for paperwork and proper documentation of money. Operates assigned bank or window according to procedure. Ensures proper internal control policies are being followed. Ensures excellent guest service and satisfaction, resolving disputes when applicable, and adjusting scheduling needs according to customer flow. Responsible for adhering to and ensuring legal compliance with federal, state, and gaming laws with all applicable government agencies. Oversees money-handling functions and bankroll distribution of other departments, aiding where cashiering and credit experiences may be applicable. Recommends file documentation to include coaching, work history entries, tardiness/absenteeis...