Onsite Representative

Job description

At Team Global Express, we’re looking for an On-Site Representative (OSR) in Kemps Creek to play a critical role in delivering seamless transport and distribution services from our customer’s site. This is a hands-on operations role where you’ll be the key link between our drivers, the customer, and the broader TGE network ensuring every delivery runs efficiently, safely, and on time. What You’ll Be Doing: Coordinate the daily allocation of deliveries to ensure efficient use of fleet and on-time performance Oversee on-site transport operations, including sortation and preparation of freight Act as the primary point of contact for drivers, customers, and stakeholders Monitor and manage driver performance, attendance, and presentation standards Deliver toolbox talks and support ongoing driver training and development Ensure compliance with customer requirements, safety standards, and Chain of Responsibility obligations Identify operational improvements and work closely with the customer to enhance service delivery Manage backup fleet requirements and resolve issues as they arise Ensure accurate scanning, POD retrieval, and system compliance across all deliveries Provide timely report...