Office Manager
LCMC Health · US
Your job is more than a job This job description is intended to describe the general nature and level of work performed by employees assigned to this departm...
Job description
Your job is more than a job This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary. GENERAL DUTIES: Customer Service: - Treats all customers with dignity, respect, courtesy and compassion. - Recognizes customer needs and begins to solve problems as soon as they are apparent. - Interacts with patients, families, visitors, and fellow employees to ensure a professional and courteous environment. Financial Stability: - Resolves conflicting matters and schedules with peers and other staff. - Uses time and attendance system appropriately and adheres to related policies and procedures. - Stays aware of and reports possible compliance issues, specifically concerning fraud and abuse. Patient Throughput: - Keeps patients informed and gives periodic updates as appropriate. - Contributes to organizational goal of patient throughput. Performance Improvement: - Promotes and supports LCMC’s performance improvement initiatives. - Demonstrate...