Administrator - Customer Care

Job description

We are seeking a highly organized and customer-focused Administrator to support our branch operations in a dynamic, fast-paced environment. As an Administrator - Customer Care, you will serve as a key point of contact for both customers and vendors, delivering exceptional service while managing critical billing and logistics processes. As an Administrator – Customer Care, you will be responsible for completing administrative daily tasks for assigned locations in accordance with established levels of service, productivity, and quality, while servicing our customer at the most economical cost. Responsibilities: Qualifications: - Performs daily required administrative functions in accordance to written process maps. - Interacts with and supports Sales and Sales Management including updating and generating reports, reconciling daily transactions, and assisting in providing customer service. - Responds and acts on submittals within Sales Portal in specified time periods of request. - Performs timely and accurate completion of branch audit and compliance steps per established guidelines. - Maintains high level of organization of tasks between assigned branches. - Documents and submits in...