Dealer Monitoring Project Manager

Job description

Position Overview: The Dealer Monitoring Project Manager is a critical position within the quality organization. This role is responsible for coordinating quality improvement initiatives through effectively collaborating with the various stakeholders (e.g. Quality, Legal, Audit, TSO, Finance, etc.) as well as 3rd Party Vendors. The role will help improve transparency and accountability of dealer claim submissions through data analysis and strategic reviews. This is a fast-paced environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and value. Key Responsibilities: - Overall Project Manager to coordinate all actions, efforts, and initiatives to monitor dealer warranty behavior. Daily meetings with the different stakeholders to follow up on progress and impact of their respective processes - Collaboration and team building across multiple departments to achieve objective of encouraging positive dealer behavior regarding warranty claims - Identify process failures or opportunities to improve monitoring and ensure accurate repairs are being completed -...