Distribution Center Technology Manager (Brownsburg, IN)

Job description

Overview HarperCollins Publishers is seeking a hands-on, strategic, and solution-oriented Site IT Manager to support the technology operations within our new 1.6 million square foot Distribution Center in Brownsburg, IN. This role is critical to ensure that the local hardware, software, and network infrastructure supporting our warehouse runs smoothly 24/7. You will collaborate closely with vendors and several tech support teams, providing them with onsite support, coordination, and technical guidance to help solve local issues efficiently. Responsibilities: - Provide onsite IT support within the distribution center, with a primary focus on local IT infrastructure. - Ensure high uptime and smooth operation for mission-critical systems, including Warehouse Management Systems (WMS), ERP interfaces, and automated conveyor/sorting controls. - Troubleshoot and maintain essential hardware on the warehouse floor, including RF scanners, barcode printers, ruggedized tablets, workstations, wireless access points, badge access systems and shipping stations. - Support and coordinate with NewsCorp’s remote technical support teams for issue escalation and resolution, rather than directly supervi...