Default Services Specialist I

Job description

Description Summary: The Default Services Specialist I supports variety of activities/functions required in conjunction with the servicing of existing consumer loan products, primarily, on delinquent accounts. Activities may include direct communication with delinquent customers as well as 3rd party vendors utilized to support various default servicing functions. Duties & Responsibilities: Job responsibilities may include a combination of any of the following: - Asset Repossession and Remarketing - Account review and reconcilement - Monitor status and follow up on Repossession activity - Manage Queue independently in a timely, efficient Manner - Provide Customers with amounts due/information required to redeem collateral - Excellent organizational, verbal, and written communication skills - Manage relationship with outside vendors - ​ Other functions required to support default related activity Basic Qualifications: - High School Diploma​ - 1-3 years of work experience in a processing type function Preferred Qualifications: #LI-Onsite - Bachelors degree - Call center experience. - Administrative/operations experience successfully meeting productivity goals. - Previous experience de...