Process & Scheme Manager

Job description

https://batopin.be apply now Process & Scheme Manager As our Process & Scheme Manager you are responsible for the introduction, management and optimization of business schemes and processes to enforce and support the operation of Batopin. You also play an important role in the management of our member contracts. What will you do: · Conduct thorough assessments of current business schemes and processes to identify inefficiencies and opportunities for enhancement · Develop, test and implement business schemes and processes to align with the needs of the organization and industry · Maintain accurate and up-to-date documentation of business requirements, process flows, and project deliverables · Collaborate effectively with cross-functional teams, including operations, IT and management. · Provide training and resources to facilitate staff adoption of new processes · Manage the member contracts What do we expect: Master or Bachelor in a relevant field (e.g., Business Administration, Information Technology) or equivalent experience. Mother tongue Dutch or French with a profound knowledge of English. Proven experience in service management, preferably in a supervisory or managerial role....