Guest Relation Manager (w/m/d)
Marriott International · Vienna, AT
Join Us! The Vienna Marriott Hotel is the liveliest living room in Vienna – full of energy, events, music, and unique experiences. With newly renovated rooms...
Job description
Join Us! The Vienna Marriott Hotel is the liveliest living room in Vienna – full of energy, events, music, and unique experiences. With newly renovated rooms and suites, a modern banquet area, and a diverse culinary offering, we provide our guests with an exceptional hotel experience. Are you interested in making our guests happy and creating a particularly warm moment for them? Then apply as our Guest Relation Manager (f/m/d)! What sets the Front Office and Guest Relation Team apart? We are a diverse team that gets along great and fulfills our guests' wishes every day. Years of experience on one side and young, dynamic employees on the other make for a lively team that enjoys working together. What will you do?: - You will take care of our international guests, as well as our VIP and regular guests. - You will organize and fulfill guest requests. - You will handle complaints professionally. - You will take on Manager on Duty responsibilities. What makes you stand out?: You can handle hectic situations during peak times well, keeping a cool head and staying focused on your role and your team. You have a strong sense of responsibility and an eye for detail. You have already gained r...