Aladdin Services Analyst - Vice President

Job description

The Aladdin Services Analyst - Vice President supports the implementation, optimization, and ongoing servicing of BlackRock Aladdin solutions for clients and internal stakeholders. The role combines business analysis, client support, investment operations knowledge, and technology coordination to ensure effective use of the Aladdin platform across front-, middle-, and back-office workflows. The analyst works closely with portfolio managers, traders, risk teams, operations teams, and technology partners to gather requirements, investigate issues, improve processes, and deliver high-quality service and platform support. Key Responsibilities: - Support day-to-day client servicing and operational activities related to the Aladdin platform. - Analyze business requirements and translate them into functional specifications. - Assist with Aladdin implementation, onboarding, configuration, and testing activities. - Investigate production issues, perform root cause analysis, and coordinate resolution with internal and external teams. - Monitor workflows, data quality, reconciliations, and exception management across investment operations processes. - Partner with stakeholders to improve plat...