Site Operation Specialist

Job description

Job Description As a Website Specialist, you contribute to digital profitable growth in your sales market, playing a critical role in securing the end to-end digital experience of our customers that drives brand perception, sales growth, and profitability. ​ In this role, you are responsible for the end-to-end functionality of our owned digital transactional channels, driving seamless customer journey by supporting in securing that our technical platforms are enabling our commercial plans and customer offer. Key Responsibilities: Results –: - Ensure seamless website operations across all owned digital channels by monitoring performance, reporting regularly, benchmarking against competitors and identifying actionable insights. - Secure commercial readiness by leading technical preparation for global and local campaigns, ensuring product availability, full enrichment and shoppability for new launches. - Drive optimisation and conversion through A/B testing, improving site functionality and managing incidents, disturbances and changes with clear prioritisation and stakeholder visibility. - Safeguard digital product integrity by approving site changes, tracking post‑release performance...