Night Porter

Job description

Company Description: Join us at Flaming Grill, where we’re famous for flame grilled food and sizzling skillets. We’re all about creating a lively atmosphere in our pubs, providing the perfect setting for our customers to enjoy the action of a game with a great choice of drinks. Job Description: As a Night Porter, you will... - Provide customers with a heartfelt and memorable experience each and every time they visit - Be the first point of contact for late arrival check-ins and walk-ins - You’ll ensure guest and business safety, and security is top priority at all times - In the event of a fire, evacuate all guests and team from the business safely and quickly - Answer telephone enquiries and deal with customer complaints to ensure everyone enjoys their stay. - Complete day to day tasks in the hotel and pub. What you’ll bring…: - Willingness to learn and expand your skills - Have a great eye for detail, making sure every pint is poured to perfection - A passion for giving great service and making sure every customer receives a warm welcome - A positive can-do attitude and be a real team player As a Night Porter, you will be responsible for ensuring the safety and security of hotel...