Retail Store Associate

Job description

About This Role: We are looking for an enthusiastic, customer-obsessed Studio Sales Associate to join our team in our King of Prussia studio location. You will be responsible for creating an exceptional piercing and shopping experience for our customers in a genuine and enthusiastic manner, supporting the team on the weekends. This position involves assisting customers with ear piercings, providing product recommendations, and ensuring the studio maintains Rowan’s high standards of cleanliness and safety. Your responsibility is to infuse the Rowan experience, bring brand awareness, product knowledge and the art of ear stacking to life, through engaging customer interactions. This is an hourly, non-exempt position, reporting to the Studio Manager. What you'll be doing as a Retail Store Associate: Customer Service: - Warmly greet, and welcome, customers helping create a celebratory environment. - Check customers in or help them book an appointment leveraging POS, technology and software systems. - Help customers choose and style their piercing and hypoallergenic non-piercing jewelry. - Professionally answer customer questions about piercing procedures, aftercare, and product details...