Administrative Medical Assistant

Job description

What Clinical Services contributes to Cardinal Health Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice. Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients. Responsibilities: Processes all out bound referrals in a timely manner, prioritizes urgent and STAT items appropriately. Ensures all pertinent paperwork regarding patient referrals is completed and documented in EMR. Scheduling of patient follow-ups, non-treatment related. Scheduling of labs and port flushes appropriately and correctly. Provides effective insurance authorization as needed. Submits all necessary documentation and proper diagnosis to insurance when submitting authorization. Keeps patients informed of status of referrals/authorizations. Demonstrates excellent customer service skills, both on the phone and in person. Processes genetic testing and coordinates with pathology departments to ensure proper specimens are sent. Complete tasks as stated in the Admin MA SOP Back up clinical MA when needed. Effectively comple...