Customer Delivery Manager (German-Speaking)

Job description

Company Description Founded in 2014, Shippeo is a leading European SaaS company transforming supply chain visibility. With a global presence and multicultural team of 27 nationalities operating across Europe, North America, and Asia, we offer real-time multimodal transportation visibility to top industry leaders across various sectors. Our ambition is to become the world's leading supply chain data platform, using predictive AI, high-quality real-time data, and a robust partner network to enhance customer experience and operational excellence. Learn more about our mission and values on our website: https://www.shippeo.com/en/company/about-us Job Description: At Shippeo, we don't just "support" customers; we drive their operational success. As a Customer Service Delivery Manager, you will own the end-to-end implementation journey for our major DACH accounts. This is a role for a high-velocity operator who thrives on managing 30–40 concurrent projects with precision. You will start by mastering our technical onboarding and evolve into a strategic partner, moving from executing scripts to advising clients on how to optimize their entire supply chain network. Please Note: This role is...