Customer Service Agent with German (m/f/d) - part time

Job description

Ever finished a day and thought: I really made someone’s life easier today? That’s exactly what you’ll do here. As a Customer Service Agent with German (m/f/d), you’ll be the person customers count on — the one who listens, helps, and solves. If you’re motivated, love using your German every day, and want a role where your impact is real, this is the opportunity you’ve been waiting for. Job title: Customer Service Agent with German (m/f/d) - part time Job Description: Your responsibilities: Deliver exceptional customer support across phone, email, and chat, ensuring a smooth and positive experience Understand and resolve customer enquiries efficiently, providing clear and accurate solutions Guide customers on product features, billing, and technical queries in a confident and helpful manner Update and maintain system records accurately, ensuring all information is current and compliant Drive additional value by suggesting relevant add-ons and upgraded options that enhance the customer experience and meet evolving needs. Our requirements: Fluency in German at a minimum C1 level, enabling confident and professional customer interactions Strong customer-focused mindset, with a passion...