Lead Experience Strategist (m/f/x)

Job description

At Zeiss Digital Partners (ZDP), we have a clear goal: Enabling and accelerating the digital transformation of ZEISS @speed and @scale. We develop digital solutions jointly with the ZEISS business units and accelerate innovation that delivers a future value for our customers and our company. Digital Business Innovation within ZDP is a cross-functional team that builds digital solutions, implements new business models, and drives strategic digital programs. We apply customer-centric methodologies like Design Thinking and Voice of the Customer and combine those with our business and strategy acumen. Your role: Lead customer and user experience initiatives within ZEISS Digital Partners Own end-to-end delivery of UX projects from discovery to MVP and implementation Translate complex business, customer and user needs into scalable digital solutions Act as a strategic UX partner to ZEISS business units in complex domains (e.g. medical technology, microscopy, metrology) Manage multiple parallel projects and ensure alignment across stakeholders and teams Ensure high-quality outcomes across delivery, collaboration and stakeholder management Further develop and scale UX, Design Thinking and...