Traveler Support Center Specialist

Job description

What We Need Corpay is looking to hire a Travel Support Center (TSC) Specialist within our Corpay Lodging division. This position falls under our Lodging line of business and is located in Wichita, KS. In this role, you will manage a large number of hotel reservation requests each day. During each outbound call, the TSC Specialist is responsible for calling the client’s requested hotel, making the reservation with the appropriate client information, and ensuring that the payment is directly billed. The TSC Specialist is responsible for accurately entering information into our reservation system. The Specialist is expected to troubleshoot and resolve a variety of issues over the phone while working at a quick pace. You will report directly to the TSC Manager and regularly collaborate with team leads. How We Work: As a TSC Specialist, you will be expected to work in an office environment. Corpay will set you up for success by providing: Role Responsibilities - Assigned workspace in Wichita, KS - Formal, hands-on training - Pays $13-14 an hour The responsibilities of the role will include: - Receiving 80-100 inbound calls daily to meet 40-60 booked reservation goal - Booking client re...