Manager, Fan Experience

Job description

Description Position Summary : The Manager, Fan Experience will focus on working with Inter Miami’s core supporters, “La Familia”. This will include liaising with each supporter’s group within La Familia for everything related to game day operations, ticketing, away game travel and coordination, atmosphere, and more. We seek someone with a strong grasp of our culture, ability to collaborate and be a team player, superior organization skills, an unequalled work-ethic, knowledge of fútbol and fútbol fandom, and a goals driven individual. Essential Duties & Responsibilities: - Represent Inter Miami as the clubs Support Liaise Officer (SLO) working directly with our five (5) supporters’ groups that make up La Familia. - Oversee La Familia on game day for all pre-game, during game and post-game operations. - Work closely with IMCF Guest Services and Security team to oversee visiting team supporter’s plan. This will include working with Major League Soccer (MLS) security team and submitted official plans to ensure the safety and experience of away fans. - Represent Inter Miami as the clubs Travel Support Liaise Officer (TSLO) working directly with the away team to secure tickets, a desig...