Front Desk Guest Manager - Courtyard Fort Mill - Salaried starting at $51K annually + Bonus

Job description

We are hiring a Front Desk or Guest Care Manager We are seeking passionate associates and leaders to join our team! As a Front Desk/Guest Care Manager, you will lead a dynamic team dedicated to delivering exceptional guest service while upholding both brand and Concord standards. Your proactive, responsive, and caring approach will shape the guest experience. If you enjoy engaging with others, leading a team, and take pride in your responsibilities, this role is ideal for you. At Concord Hospitality, we value and respect our team members, with many Front Office Managers advancing to Assistant General Manager roles within a few years! Responsibilities: - Maintains guest service as the driving philosophy of the hotel. - Personally demonstrates a commitment to guest services in responding promptly to guest needs. - Ensures all hotel staff, including new hires, know all components of guest services and are trained to meet standards. - Develops added value customer service programs. - Empowers hotel staff to deliver guest service by encouraging and rewarding responsive guest assistance. - Ensures hotel standards and services contribute to the delivery of consistent guest service. - Acts...