Patient Navigator - Adult Colon and Rectal Surgery

Job description

The Patient Navigator 2collaboratively supports and guides an identified patient population through the process of receiving care within a designated specialty. Coordinates the flow of patient care between the practice and other healthcare providers across the continuum of care. Performs various administrative functions, including registration, scheduling, billing, and precertification/authorizations, while conveying a positive image of the clinic and providing excellent customer service. Experience - 3 years administrative experience in a physician practice providing a designated procedural specialty, including registration, scheduling, insurance, and billing Education - High School diploma - Patient Coordination - Schedules appointments within clinic according to established procedures. - Facilitates coordination among all providers and hospital for patient care. Schedules pre-operative testing, lab workups, assessments, clearances, etc. and works with patient to assure completion. - Informs patients about the care process including workup, post-operative period and follow-up, to facilitate efficient and effective care. Enables informed patient decision-making by providing knowle...