Attendant - Slot Floor

Job description

Responsibility's: - Enthusiastically promote Bally’s customer-centric culture of offering superior guest service and actively building long-lasting guest relations - Respond to guest and member inquiries related to services, features, attractions, promotions, and other special events offered by the Company - Understand the essential functions of the slot machines and game themes - Process transactions related to slot operations, including jackpots, paper fills, wallet buys - Ensures department adheres to all regulatory, departmental and company policies and procedures. - Knowledge of all promotions and events. - Monitor assigned areas on the gaming floor, remaining mobile and visible to guests - Maintain professional radio etiquette - Recognize and respond to minors in the casino - Recognize signs of problem gaming an alcohol intoxication and report any issues to management - Support the integrity of gaming on the floor Physical Requirements: - Physically mobile with reasonable accommodations - Must be able to bend, twist, push, and pull - Able to wear earpieces and use a radio Environmental Working Conditions: - The work environment contains bright lights, loud noise, and stressfu...