Operations Coordinator - Plumbing Services

Job description

The Operations Coordinator supports the day-to-day execution of service operations within the Plumbing Services division. This role works closely with field teams, service managers, and internal partners to coordinate scheduling, manage documentation, and support financial and safety processes. Success in this role means keeping work organized, responsive, and aligned with Modern Niagara’s operational standards while enabling field teams to deliver high-quality service to clients. Why This Role Matters to Modern Niagara Operations Coordinators play a key role in keeping service operations running smoothly. By ensuring accurate documentation, timely scheduling, and strong communication between teams and clients, this role supports efficient project execution, reliable billing, and positive customer experiences. Their work helps maintain operational consistency while enabling the division to grow and serve clients effectively. Key Impact / Purpose: - Support efficient service operations by coordinating scheduling, documentation, and administrative processes. - Strengthen client relationships through responsive communication and effective issue resolution. - Enable accurate billing, r...