IT Helpdesk Technician

Job description

We have an incredible opportunity for a dynamic, energetic, and eager IT Helpdesk Tech in Boston! About DO & CO: We have a passion for hospitality culinary delights on every banquet floor and in the sky. With the three business segments of Airline Catering, International Event Catering, and Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations. Responsibilities: Qualifications: - Assist in the installation, configuration, and maintenance of computer hardware and software. - Provide technical support to employees, resolving IT support requests and answering questions regarding computer systems. - Help with the setup and maintenance of network infrastructure, including routers, switches, and cabling. - Perform routine system checks and maintenance tasks to ensure optimal performance. - Assist in the onboarding process by setting up new user accounts and configuring workstations. - Maintain an inventory of IT equipment...