Subrogation Team Manager - Arbitration (Hybrid)

Job description

Salary Range: $63,500 - $90,000 The Subrogation Team Manager - Arbitration is responsible for leading a team of Arbitration Specialists by developing, motivating, mentoring, guiding, and supporting the team's activities to ensure a quality work product, client satisfaction and exceptional recovery results. *Position is hybrid in our Bloomington, IL office.* RESPONSIBILITIES: - Supervisory responsibilities include overseeing a team of Specialists, preparation of scorecards, work inventory audits, enforcement of department/company policies on attendance, disciplinary procedures, hiring, recognition, as well as the advanced training and skill development of Specialists (includes annual performance appraisal process). - Handles escalated calls/situations, promptly responds to inquiries from staff to ensure maximum departmental performance and client satisfaction. - Mentor team of specialists, answering daily emails and questions from the floor. Qualifications: REQUIREMENTS: - Five years of relevant Subrogation and /or Insurance experience is required. - Working experience with Arbitration Forums products E-Subro Hub, Total Recovery Solution (TRS) is preferred. - Associate degree prefer...