Customer Service Advisor

Job description

Overview At Uniquely, we are building a pipeline of candidates for our customer care roles in our Dundalk office. We partner with leading clients in the energy, telecoms, and financial services sectors, providing exceptional service to their customers. We welcome candidates who are passionate about starting a career in customer service to apply. Please note: if you are successful, a start date is not immediately confirmed. You will join our candidate pipeline and be contacted when positions become available in our contact centre. This is a great opportunity to kickstart your customer service career with a dynamic and growing team! The Role: We’re looking for friendly, motivated, and customer-focused individuals to join our busy contact centre team as a Customer Service Advisor. You’ll be the first point of contact for our customers, handling incoming calls, answering queries, and providing an excellent customer experience every time. Key Responsibilities: - Answer calls and respond to customer queries via multiple channels in a professional and efficient manner - Provide accurate information about products, services, and accounts - Resolve issues effectively, escalating when necess...