Application Support Engineer

Job description

The Opportunity The application support engineer specializing in financial concepts, including understanding transactions, holdings, and securities. You will be responsible for executing daily tasks within the technology support team, specifically focusing on the personal trading aspect of ACA Technology platforms. This includes identifying issues, troubleshooting, offering guidance on corrective measures, and managing system configurations. This would include maintaining data integrity and providing support to clients. The ideal candidate will have a strong analytical mindset, excellent communication skills, and the ability to troubleshoot and resolve data-related issues efficiently. - Office Locations: NYC (office is near Grand Central), Pittsburgh, Medford, Oregon, Chattanooga and Portland, Maine. - Must be able to go into one of these offices 2 days/week (Hybrid) - All other locations will operate remotely until we establish an office in your area - Must be able to work Mountain time OR PST What you’ll do: - Conduct analysis, troubleshooting, and diagnosis of incidents related to brokerage account connections. - Validate system-generated outcomes against clients' expected data....