Cashier/Greeter (Part-Time) - Holiday Inn Riverwalk - San Antonio, TX
IHG · US
At Holiday Inn® we want our guests to relax and be themselves which means we need team members to: • Be you – by being natural, professional and personable i...
Job description
At Holiday Inn® we want our guests to relax and be themselves which means we need team members to: - Be you – by being natural, professional and personable in the way you are with people - Get ready – by taking notice and using your knowledge so that you are prepared for anything - Show you care – by being thoughtful in the way you welcome and connect with guests - Take action – by showing initiative, taking ownership and going the extra mile A little taste of your day-to-day: - Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet. - Promote teamwork and quality service through daily communication and coordination with other departments. - Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers. Maintain accurate waiting list as needed. Alert guests when table is available. - May be asked to handle guest complaints and special requests. - May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques. - M...