Service Advisor

Job description

Join Our Adventure as a Service Advisor in our Airdrie, Alberta dealership! Are you passionate about RVs and providing exceptional customer service? We’re looking for a Service Advisor to join our team and be the bridge between our valued customers and top-tier RV service! What You'll Do: As a Service Advisor, you will be the first point of contact for our customers seeking service, maintenance, and repair for their RVs., ensuring they receive top-notch service from start to finish. Your key responsibilities include: - Greeting customers and understanding their service needs. - Scheduling and coordinating service appointments using our Appointment Scheduler. - Creating and managing work orders, ensuring clarity and accuracy for our technicians. - Keeping customers informed throughout the repair process and providing timely updates. - Collaborating with technicians and warranty advisors to ensure seamless service delivery. - Performing quality control checks to uphold our high standards. - Providing estimates and discussing service options with customers. - Closing work orders promptly and ensuring accurate billing. What We're Looking For: While experience in the RV or automotive in...