Sales Associate - Guest Experience Specialist

Job description

Bob's Discount Furniture is seeking a Guest Experience Specialists to join our team. This dual-focused role combines consultative sales with essential operational and visual merchandising tasks. You'll work in a fast-paced outlet/showroom, helping customers find the perfect home furnishings while also ensuring the outlet/showroom is well-maintained and organized. This position is ideal for energetic, dependable, and self-motivated individuals who thrive in a collaborative environment. This role requires a flexible schedule, including evenings, weekends, and holidays. Responsibilities: Engage with customers in a friendly, low-pressure manner, building rapport to understand their needs and guide them through the sales process. Sell according to the “Bob’s Way” Involve Store Management in the sales process to help overcome customer objections and assist with closing the sale. Maintain a positive, enthusiastic, and respectful demeanor in all interactions with customers and colleagues. Achieve monthly sales goals and key metric targets (e.g., Conversion, Goof, BWtP, Acima). Maintain an expert-level knowledge of all Bob’s Discount Furniture products, pricing, and policies. Contribute to...