Funeral Home Administration Manager

Job description

This role will have oversight of our Northern California markets . Travel requirements will be minimal. The Manager of Administration is responsible for performing general office administrative support functions, ensuring that administrative functions run smoothly, efficiently, and according to Company policies and procedures. Overview & Responsibilities: - Greets families and callers, handling inquiries and directing them according to specific needs - Identifies process improvement opportunities, and develops new methods to improve efficiency and accountability while reducing the administrative footprint to control costs better - Partners with location leader to ensure smooth implementation of any new company initiatives and procedures - Preforms ordering, tracking, delivery, location of product and documenting maintenance - Assists location leader and funeral directors to ensure all open tasks are completed promptly - Monitors accounts to ensure the company receives all monies owed and accounts are closed where appropriate, this includes monitoring to verify that claims are collected, credit balances are accurate and refunded where applicable, delinquencies are identified, and co...