Property Management Coordinator
BXP · Cambridge, Massachusetts, US
Primary Purpose of Position: Assist Property Management with the day-to-day operations and tenant relations of assigned property or portfolio through the coo...
Job description
Primary Purpose of Position: Assist Property Management with the day-to-day operations and tenant relations of assigned property or portfolio through the coordination of tenant requests and administration of maintenance services. Serve as the primary point of contact for tenant services. Essential Functions: Tenant Relations Assist in the day-to-day operations of the property and with promoting, establishing, and maintaining positive relations with tenants. Provide tenants and vendors with assistance in all aspects of scheduling building maintenance, communicating building procedures and supplying general building information. Provide high quality of customer service and take an active role in the tenant retention program. Coordinate holiday and special events such as welcome breakfasts, recycling audits/promotional recycling events, bicycle safety events, blood drives, ice cream socials, etc. Operations: Create and code purchase orders utilizing required expense allocations and ensuring vendors are billing according to contracts, negotiated rates and property budgets. Troubleshoot and reach out to vendors to review questionable or inaccurate billings. Manage and track sustainabili...