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STORE/NIGHT DEPT LEADER

Kroger · Bothell, Washington, US

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to r...

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions, duties and activities for the department. Support the day-to-day functions of the Grocery operations. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others. - Promote trust and respect among associates. - Communicate company, department, and job specific information to associates. - Collaborate with associates and promote teamwork to help achieve company/store goals. - Establish performance goals for department and empower associates to meet or exceed targets. - Develop adequate scheduling to manage customer volume throughout hours of operation. - Train and develop associates on performance of their job and participate in the performance appraisal process. - Adhere to all local, state and federal laws, and company guidelines. - Gain and maintain knowledge of products sold within the department and be able to respond to questions and...