Member Services Agent, 10XTO

Job description

10XTO is a world-class athletic facility with 90,000 sq. ft. of both indoor space and terraces, designed to embrace guests and members in a lifestyle dedicated to the ultimate in health, wellness, and balance. 10XTO will be staffed by the most outstanding professionals and outfitted with a rooftop pool, squash courts, tennis courts, state of the art weight and cardio machines, classes, a golf simulator and a fully staffed children’s play zone. Job Summary: The Member Services Agent is the first point of contact for members entering the club, and are therefore responsible for delivering an exceptional first impression of their member experience. Qualifications: Bachelor degree and/or experience working in customer service preferred. Experience working with CSI/Daxko membership software preferred. Advanced computer literacy (Word, Excel, PowerPoint, email). Must have excellent oral/written communication and interpersonal skills and must be able to interact with all levels of guests in a professional and cordial manner. Exceptional organizational/problem solving skills, must be self-motivated and very detail oriented. Flexible shift availability including evenings, weekends and holida...