Workforce Administrator

Job description

Workforce Australia – Workforce Administrator Location – Browns Plains, QLD: Contract Type: Permanent Full-Time: About the opportunity: As an Administrator you will provide a high-level administration support to the programs operating from site, as well as supporting the wide organisation as required. You are primarily responsible for the reception of customers at the site and assisting customers in accessing services. You are usually the first point of contact for participants and stakeholders phoning and visiting our site therefore will have high level of Customer Service, professionalism and presentational along with excellent attention to detail, strong interpersonal skills and the ability to multi-task. You will empower our customers, supporting them into sustainable employment, building their independence and improving their wellbeing. It is an engaging, challenging and rewarding role. Being an Administrator involves: - Acknowledging and responding to customer enquiries in a timely manner. - Providing assistance with Digital Services participants and referring to Employment Coach if required. - Assisting customers with open access computers, their job seeker profile and resum...