Operations Coordinator

Job description

Overview of the role The B2B Operations Coordinator is an integral support role for the Associate Operations Manager and Sales team. This role is responsible for providing hands-on operational project support while working closely with cross-functional teams Sourcing, Planning, Logistics, and Care Center throughout a project lifecycle. Responsibilities: - Assist Operations team in managing projects: validate inventory availability, audit quotes and orders, update project playbooks. - Utilize Excel and our WSI systems to update statuses at the item level and proactively identify solutions to ensure our timelines will meet clients’ delivery needs. - Support Associate Operations Manager and cross-functional teams in providing timely and accurate project details and updates to internal and external partners. - Partner with Logistics team to ensure items and orders are moving seamlessly through the fulfillment process. - Support Operations and Care Center teams with triage plans for customer escalations. Criteria: - Proficient in Microsoft Office (Excel, Word, PowerPoint). - Strong organizational skills and expertise in working with cross-functional teams. - Ability to effectively commu...