Customer Transformation | Senior Associate

Job description

Line of Service Advisory Industry/Sector: Not Applicable Specialism: Customer Management Level: Senior Associate Job Description & Summary: The work you do today could help define what’s possible tomorrow, enabling innovative and personalised customer experiences that transform how businesses interact with their clients. As part of PwC’s Customer Transformation practice, our team sits at the heart of helping clients rethink their customer connections by combining deep expertise across marketing, sales, commerce, and service with advanced AI-driven tools. We’re passionate about turning every touchpoint into business value, whether it’s crafting data-driven strategies, optimising sales effectiveness, or scaling customer service operations. If you’re energised by leveraging technology, analytics, and creativity to reimagine customer relationships and become a catalyst for future-focused customer transformations, this is the place for you. Why PwC?: At PwC Australia, your skills meet purpose. We tackle big challenges across industries like finance, technology, energy, and health, giving you the chance to make a real impact. Here, your growth is our priority. You’ll work with leading te...