Scheduling Coordinator

Job description

Position: Division Revenue Efficiency Coordinator Location: Mechanicsburg, PA (ONSITE) Schedule: Monday-Friday 11:30AM - 8:00PM with 1 weekday off, Saturdays from 8:30am - 5:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Project Review Specialist at West Shore Home, you will schedule customers and optimize resources to meet revenue targets, through high-volume calling per KPIs assigned. Through inbound and outbound communication to and from customers, this position will fill and confirm all upcoming calendar openings for pre-install, install and install service appointments. Key Role Accountabilities: - Efficiently schedule jobs and optimize resources to meet revenue targets, through high-volume calling per KPIs assigned. - Fill all upcoming calendar openings by maximizing headcount and offering customers earlier appointment dates, when applicable. - Answer incoming calls in a timely and efficient manne...