E-commerce Relations Team Manager

Job description

Shape the Future of Payments with Nexi in 2026 Envision a world where every transaction feels effortless, safe, and connected. At Nexi, we’re leading this transformation, building tools and solutions that redefine how the world pays. By joining us, you’ll play a part in creating the next generation of digital payments in an innovative, supportive, and international environment. Why This Role Is Right for You As a E-commerce Relations Team Manager , you’ll join a collaborative and forward-thinking team based in Poznań. This role combines leading a team responsible for managing Key B2B Clients (Key Account Management) with the delivery of quality and commercial objectives. You will be accountable for the quality of cooperation with key clients, retention, revenue growth within the assigned portfolio, and effective collaboration with Product, Marketing, Operations, and Risk teams. About Your Future Role: In this position, you will: What Makes You a Great Fit - Leading and developing a team of Key Account Managers responsible for maintaining and growing relationships with key B2B clients. - Delivering team quality and business objectives, including client retention, customer satisfacti...