QAI Coordinator

Job description

Description The Quality Assurance (QA) Coordinator is responsible for ensuring program compliance, documentation quality, and continuous quality improvement within an ACS-funded Child Welfare Prevention Program. The QA Coordinator supports program leadership by monitoring case records, policies, and data systems to ensure adherence to ACS regulations, OCFS requirements, contractual obligations, the evidence-based Family Connections model, and city and state reporting systems including CONNECTIONS and PROMIS. Job Responsibilities: - Conduct routine and targeted audits of physical and electronic case records to ensure compliance with ACS Preventive Services regulations, OCFS standards, and agency policy. - Ensure adherence to Family Connections evidence-based model fidelity, including required assessments, goal setting, intervention delivery, supervision frequency, service duration, and case closure criteria. - Review case documentation to ensure it is timely, complete, accurate, and reflective of case activity and supervisory oversight. - Review and monitor case activity in the OCFS CONNECTIONS system to ensure compliance with documentation requirements, service authorizations, and...