Console Attendant

Job description

Under the direct supervision of the Director & Chief of Campus Safety, the full-time Console Attendant candidate must be able to participate in the holistic learning process that fosters mental and physical growth for student success. The candidate must also be welcoming, customer service oriented, and able to exhibit patience, leadership, and communication skills in order to gain and retain trust within the community. The candidate will also provide high-quality service to internal and external community members; operate communication systems (such as telephone and two-way radio); monitor security access and emergency systems and initiate routine and emergency calls. We seek a candidate who values diversity, equity, and inclusion in all that they do. Candidates must have strong organizational skills and a proven ability to work collaboratively with partners across campus in support of Hood College’s mission as a student-centered, liberal arts institution. Essential Duties include the following. Other duties may be assigned. Console Attendant (70%): - Answers incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary; - Operates...