IT NOC/Batch Operations, Experienced

Job description

Your Role ​ The ​ Command Control Center (BSOC) team ​ is responsible for executing and monitoring batch operations and Technology Operations Center (TOC) events to assure successful execution and completion within required timelines ​ . The Batch / TOC Operator will report to the Shift Supervisor ​ . In this role you will ​ provide L1 support for BSOC Operations and in general, work with other operations teams to ensure batch and enterprise applications are operating efficiently and drive continuous improvement. You will resolve incidents with support of L2 and L3 teams and drive problem management to ensure incidents do not recur and develop solutions that improve business outcomes for BSOC Operations ​ . Your Work: ​ ​ In this role, you will: ​ Execute and monitor batch operations and network operations center (NOC) events to assure successful execution and completion within required timelines. Provide technical direction and proactive solutions to ensure optimal performance of batch schedule and ensure compliance with batch window . Provide secondary level of support, analysis, troubleshooting, and triage to resolve batch operations and/or NOC events. - Support and lead major i...