PRADA In Store Client Development, Milan

Job description

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities. JOB PURPOSE: To be the ambassador of the Brand and a key contributor to the client development and sales performance in the store. To support the store staff in recruiting new customers and in strengthening the relation with the existing, in particular the VICs. To contribute to the store results by impacting the quality of the customer journey, building client loyalty to the brand and supporting long term effective relationship, developing the Sales Staff skills (clienteling and customer service) as well as you own portfolio of client. RESPONSIBILITIES: - Support Sales staff in all their clienteling activities and ensure all of them are trained on and actively use available clienteling tools when appropriate in order to optimize Client benefit. - Lead by example in the management of your own portfolio of Clients, demonstrating best in class clienteling actions. - Analy...