IT Helpdesk Technician III

Job description

About Us We are Sila, a next-generation battery materials company. Our mission is to power the world’s transition to clean energy. To create this future, our team is building a better lithium-ion battery from the inside out today. We engineer and manufacture ground-breaking battery materials that significantly increase the energy density of batteries, while reducing their size and weight. The result? Smaller more powerful batteries that can unlock innovation in consumer devices and accelerate the mass adoption of electric cars to eliminate our dependence on fossil fuels. We're tackling one of the biggest challenges of our time every day, and together we're redefining what's possible. Are you ready to be a part of a team committed to changing the world? Who You Are: As the IT Helpdesk Technician III on the Data Systems team, you will be responsible for day-to-day technical support at our Moses Lake manufacturing facility. You will manage incoming tickets and support a wide range of technical needs across the site, serving a diverse user base — from production operators on the floor to engineering, finance, and executive leadership. You set the tone for how Sila employees experience...