Houseperson

Job description

Assist room attendants on assigned floors; collect dirty linens and transport to laundry area, deliver fresh linens to room attendant carts throughout the day. May assist with stripping linens from room and/or the cleaning of public areas. Deliver and retrieve items requested by guests and housekeeping staff. Your Day-to-Day: · Assist room attendants with heavy items such as mattresses and linens. Deliver linens and other supplies to room attendants. · Remove all dirty linen from assigned Room Attendants’ carts and closets and transport to laundry. · Maintain cleanliness and organization of floor closets and vending areas; remove trash, wipe down shelves/counters; sweep and wax floor, remove non-floor closet items and store in appropriate areas. · Respond to guests’ requests such as delivery of housekeeping supplies (e.g. linens, cots, etc.) in a timely and efficient manner. · Clean other designated areas such as public restrooms, fixtures, vending areas, storage areas, and other public areas for assigned floors. · Report to supervisor needed repairs or unsafe conditions. · Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction. · M...