Senior Network Technician

Job description

Overview We are seeking a Senior Network Technician to join our team! You will help support and maintain company network infrastructure. Senior Network Technician - Five years or more of experience as a Network Technician with at least a CCNA or CCNP. Performs identified Move/Add/Change (MAC) activity to include all required network modifications both physical and logical. May include moving/adding connection in network closet and terminating port connections at the end location (desk/office/conference room, etc.). May include necessary changes within the switch to accommodate port activation. - Perform as first responder to ITSM and Service Now problem tickets. Can include a variety of duties to include customer contact, problem identification, and research, taking corrective action, acquiring additional support, documentation, and problem closeout. - Support other network personnel as required with the installation/modification of network infrastructure and components. Support during off-hours and weekends may be required for maintenance windows and break/fix. - Monitors, controls, and isolates problems in a data communications network. Monitors all network activity. Activates/de...